Contact the shipping carrier directly to submit a damaged package claim.
In the event that your items are received in a damaged condition, please reach out to the shipping carrier directly to file a damaged package claim.
Please note: BOLD is responsible for any damages incurred to your order by the carrier during shipping.
If you have any further questions, please contact us at support@boldpros.com or give us a call to 1-833-472-9960 for further assistance.